If you own or manage a busy law firm, you know a legal courier is a must-have. They can handle process service and court filings, help with research and record delivery and, most importantly, make sure your documents, contracts and forms get to where they need to be on time.
Unfortunately, not all legal couriers are created equal. If you want to ensure you’re getting the best possible service, you should reevaluate your legal courier at least once a year. If you notice any of these four red flags, it may be time to consider replacing them:
- Poor Punctuality. When it comes to a courier service, few things are as important as on-time delivery. Your cases rely on those records, contracts and documents arriving fast and on schedule. Tardiness could put your clients and your firm in jeopardy.
- Unreliability. If you have a hard time getting into contact with your courier, if they have low availability or they’re unreliable in any other way, it may be time to look for another provider. You need to be able to trust and rely on your courier, no matter what.
- No court filing or research help. Some legal couriers simply offer just that – courier service. Ideally, you should have a courier that can also meet some of the other needs and demands of your firm. If you want the most value for your money, try to find a courier that also offers help with filings and court research.
- No same-day delivery. Sometimes, spur-of-the-moment situations arise, and you need a document delivered right away. If your legal courier can’t meet your demands by ensuring fast delivery, on time and that same day, it’s time to look elsewhere.
Have you noticed any of these red flags with your current legal courier? If so, it may be time to consider a new provider. Contact Dependable Express today to learn about our top-of-the-line legal courier services and how they can improve your business.