Not to toot our own horn or anything, but Dependable Express has won some pretty big honors over the years. We’ve been named the Top San Antonio Courier and Delivery Firm by the local business journal not one, but four times; our owner has served as president of the Texas Courier and Logistics Association; and we’ve even been recognized by the San Antonio Spurs, Sen. Kay Bailey Hutchinson and the Texas Department of Transportation.
You might be wondering why we keep winning these awards. Well, it may have something to do with our comprehensive services, but our customer service is the true star – and that’s what keeps our customers coming back, year after year.
How our Customer Service Makes Us Stand Out
At Dependable Express, customer service and satisfaction is our only goal. We want to please each and every customer we serve, and do so in an ethical, honest and affordable way. We also want to exceed their expectations – to get their shipments from point A to point B faster, safer and more economically.
Over the years, we’ve done just that. As a result, we’ve had thousands of repeat clients, numerous honors, and not a single Better Business Bureau complaint in more than 15 years.
We’ve also developed a unique customer dashboard that gives customers unparalleled insight into their shipments and accounts. Through this, they can get real-time status updates, track their shipments’ GPS locations, run reports, create a customized address database and even print their own shipping labels.
This, coupled with our hands-on team and steadfast dedication to service, gives customers the confidence and comfort they need in a delivery provider. And it’s why we’re No. 1 in customer satisfaction in our industry.
Want the Best Service?
If you want the best service, there’s only one San Antonio courier to consider: Dependable Express. Contact our team today, and we’ll create a solution designed just for your company’s needs and budget.